Singapore sports hub cancels my mariah carey concert without telling me why

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An honorable member of the Coffee Shop Has Just Posted the Following:

SINGAPORE SPORTS HUB CANCELS MY MARIAH CAREY CONCERT WITHOUT TELLING ME WHY

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23 Oct 2014 - 12:59pm








I HAVE supported and participated in various activities held at the Sports Hub since its opening.

I booked tickets to watch the Stefanie Sun concert in July, and found out that some people booked tickets much later than I did and at lower prices, yet got better seats. I gave feedback to the ticketing agent, which acknowledged the problem.

My experience with booking tickets for the Mariah Carey concert on Friday was even worse. There was a problem with the Sports Hub's ticketing platform, so I had to call an agent to book the tickets for me.

Then, just days before the concert, the ticketing agent told me there was a change in the seating configuration and my seats were no longer available.

No explanation was given and I later found out from news reports that it was because the stage had to be re-positioned to avoid further damage to the pitch ahead of the Suzuki Cup.

This is akin to robbing Peter to pay Paul. To solve the pitch problem, the Sports Hub management created another issue for fans of Mariah Carey and Jay Chou (his concert was postponed).







A new block of seats was set up and I was given an option of being "nearer to the stage", though in reality the seats were too far to the side. I rejected the offer and had to consider a second tier of seats farther away from the stage.

The Sports Hub management does not seem to know how a world-class facility should be run.

​Tan Chin Aik
*Article first appeared on ST Forums (23 Oct 2014)


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