Tuition Agency breached Do Not Call rule

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Tuition agency is first to be charged for breach of DNC Registry laws
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23 May 2014 11:28
SINGAPORE: A tuition agency will become the first company charged with breaching the Do Not Call Registry (DNC) requirements under the Personal Data Protection Act.

Star Zest Home Tuition will be charged after many complaints on unsolicited telemarketing messages sent by the tuition agency to local telephone numbers registered with the DNC Registry, the Personal Data Protection Commission (PDPC) said in a media statement on Friday (May 23).

The agency and its director will be charged on June 4, with each facing up to 37 charges.

"Any person or organisation found guilty of the offence of sending telemarketing messages to Singapore telephone numbers without checking the DNC Registry will be liable to a fine of up to S$10,000 per message sent," the Commission said.

Added Commission chairman Leong Keng Thai: “The Personal Data Protection Commission is serious about compliance with the DNC requirements in the Personal Data Protection Act. We thank the members of public who have cooperated with us in our investigations and are encouraged by individuals who have stepped forward to do so.”

The PDPC said that investigations have been made in response to 3,700 valid complaints from members of the public against 630 organisations since the DNC provisions took effect on Jan 2 this year.

Two organisations have accepted offers to compound their offences relating to the sending of unsolicited telemarketing messages, with composition amounts ranging from S$500 and $1,000. About 380 other organisations facing isolated complaints were issued warning notices, the Commission said.


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