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View Full Version : Fire at SingTel building causes outage in North and Western Singapore


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09-10-2013, 05:30 PM
An honorable member of the Coffee Shop Has Just Posted the Following:

SINGAPORE - A fire on Wednesday afternoon at SingTel's Bukit Panjang exchange has caused a partial outage in its fixed line voice, broadband and mobile services.

A SCDF firefighter who was responding to the fire tweeted at 3:41pm that there was a "big fire" at the SingTel's Bukit Panjang Telephone Exchange, which is located at 40 Woodlands Road.

SingTel said in an update on its Facebook and Twitter pages that "[they] are working to restore its services as soon as possible."

The first complaints surfaced on SingTel's Facebook page at around 3:30 pm, with SingTel customers complaining of disruptions to their WiFi, fixed line and broadband connections.

One Facebook user said that his line has been down since 2:30pm. The same user added that SingTel's customer care hotline was down too. SingTel's 1688 hotline was down at 4:30pm when AsiaOne called.

This outage appears to have affected users located at the North-Western parts of Singapore. Users from Woodlands, Teck Whye, Choa Chu Kang, Marsiling are said to be affected.

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